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Device management

Manage, monitor & maintain it all.

Your MFPs deserve nothing less than complete coverage to ensure efficiency and uptime. That’s why Toshiba takes a holistic approach to the monitoring, management and ongoing maintenance of your devices and fleet.
REMOTE SERVICE & SUPPORT TOOLS

Manage and service
your fleet from the cloud.

With Elevate Sky® services, our experts can proactively predict and resolve MFP issues, catching them before they happen to improve uptime and customer service. Elevate Sky® services provides a variety of cloud-based service delivery tools for Toshiba MFPs. Each one is designed to help you achieve the ultimate customer experience.
Elevate Sky®

Cloud service delivery tools.

Predict

Analyzes error trends and telemetry data across thousands of devices to predict future component or device failures.

AI

Predicts and prevents failures using machine learning, proactively creates service tickets and assigns technicians to address the issue before you even know it's a problem.

Manage

Provides a customer centric dashboard view of all the devices in the fleet and helps create policies for device configuration and deployment.

View

Provides a central point for fleet monitoring and toner level tracking. Its single sign-on feature grants access to Toshiba's cloud services from a single location, enabling fleet management anytime and anywhere.

Knowledge

Mobile-friendly tool for technical support that uses AI to provide relevant knowledge articles and enables technicians to manage support cases and access tech-specific resources. Service managers can view reports and inspect case history.

Commerce

Digital storefront with access to a wide range of high-quality print products, supplies and consumables. Find exactly what you need, fast. And enjoy personalized recommendations to meet your business needs.

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